Skip to Main Content
How Do I...
With the City
Payment Processing Limited January 17
Due to technology upgrades on January 17, processing of in-person and web payments will be limited. In-person payments will not be accepted after 3 p.m. Web payment will not be accepted from 3 p.m. until 7 p.m.
Changes to miscellaneous billing!
The City of Fayetteville recently updated its miscellaneous billing online payment system.
Learn more about miscellaneous billing and how to create a new online account.
MasterCard and Visa are accepted for online e-payments.The City does not accept American Express or Discover payments.
E-checks are accepted for utility bill payments.
There are no additional charges to pay online.
Credit card information is not saved. You will need to have valid credit card information for each payment you make.
Partial payments are accepted on invoices with multiple line items.
All single-line item invoices must be paid in full.
After a payment has been made, you will receive a confirmation email. Please ensure that you enter a preferred email address when creating your account.
You may always visit the online billing system history page to review past payments.
You must have a payable amount due before you can make a payment. Pre-payments are not accepted.
Automated payment reminders are available for utility billing.
Customers with a valid invoice account number and a valid payable invoice can
add an invoiced account online.
There are a select few customer invoice accounts that cannot be paid online via credit card. These are:
Court order restitution
Solid waste franchise holders
Recycling commodity buyers
Retired employee insurance co-payments
Parks / development services fees
Major parking lot lease customers
Building Safety Division
Business License Program
Slideshow Left Arrow
Slideshow Right Arrow